Privacy & Cookie Policy
Last updated: May 14, 2026
Brand Name: Sunwalker Cigar
Business Name: Sunwalker International Trading
Website: us.sunwalkercigars.com
Email: [email protected]
At Sunwalker Cigar (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.
This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, and is designed to work with WordPress privacy tools.
By using our website, you agree to the terms of this policy. If you do not agree, please do not use our website.
1. Information We Collect
We collect several types of information from and about users of our website.
Personal Data You Provide to Us
When you register an account, place an order, subscribe to our newsletter, or contact us, we may collect:
Name (first and last name)
Billing and shipping address
Email address (we will contact you at [email protected])
Phone number
Date of birth (for age verification purposes, as required by law for tobacco产品销售)
Payment Information
We do not store full payment card details. All payment transactions are processed through third-party secure payment gateways (e.g., PayPal, Stripe, or other processors). Those processors have their own privacy policies governing the use of your payment information.
Automatically Collected Information
When you visit our website, we automatically collect:
IP address
Browser type and version
Operating system
Device information
Pages you view and links you click
Date, time, and duration of your visit
Referring website URL
Information from Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information, please see our Cookie Policy in Section 12 below.
2. Why We Collect Your Information (Legal Bases for Processing)
We use your personal data for the following purposes:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Process and fulfill your cigar orders | Contract performance |
| Verify you are of legal smoking age (18+ or 21+ depending on jurisdiction) | Legal obligation |
| Communicate with you about your order, returns, or inquiries | Contract performance |
| Improve our website, products, and customer service | Legitimate interests |
| Send promotional offers, newsletters, and marketing communications (only if you opt-in) | Consent |
| Detect and prevent fraud | Legitimate interests / Legal obligation |
| Comply with tax, customs, and legal record-keeping requirements | Legal obligation |
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share your personal data with the following categories of third parties:
Service Providers
Shipping carriers (e.g., USPS, DHL, FedEx) – to deliver your orders
Payment processors (e.g., PayPal, Stripe) – to process payments securely
Email service providers – to send order confirmations and newsletters (with your consent)
IT and hosting providers – to maintain our website and data security
Legal and Regulatory Authorities
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you of any such change.
We do not share your data with unauthorized third parties for their own marketing purposes.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
| Type of Data | Retention Period |
|---|---|
| Order information | 7 years (for tax and legal compliance) |
| Account information | As long as your account is active |
| Marketing preferences | Until you opt out or unsubscribe |
| Customer service inquiries | 2 years |
| Age verification records | 3 years (or as required by local law) |
After the retention period expires, we will delete or anonymize your personal data.
5. Your Privacy Rights
Depending on your location (e.g., European Economic Area, United Kingdom, California, Canada, Brazil), you may have the following rights regarding your personal data:
Right to Access – Request a copy of the personal data we hold about you.
Right to Rectification – Request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten) – Request deletion of your personal data, subject to legal obligations.
Right to Restrict Processing – Request that we limit how we use your data.
Right to Data Portability – Request transfer of your data to another organization.
Right to Object – Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent – Withdraw your consent at any time (where we rely on consent).
Right to Opt Out of Sale/Sharing (CCPA) – California residents may opt out of the “sale” or “sharing” of personal information. We do not sell your data.
How to Exercise Your Rights
To exercise any of these rights, please contact us at: [email protected]
We will respond to your request within 30 days. You may also lodge a complaint with your local data protection supervisory authority.
6. Data Security
We implement reasonable and appropriate security measures to protect your personal data from unauthorized access, use, alteration, or disclosure. These measures include:
SSL encryption for all data transmitted between your browser and our website
Secure servers with firewalls and access controls
Regular security updates for our WordPress installation and plugins
Limited access to personal data only to employees who need it to perform their jobs
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
7. International Data Transfers
Our website is hosted on servers located in [your country, e.g., United States / European Union]. If you are accessing our website from outside that country, your information may be transferred to, stored, and processed in the country where our servers are located.
When we transfer personal data from the European Economic Area (EEA) to countries not deemed adequate by the European Commission, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs).
By using our website, you consent to the transfer of your information to our servers and to the third parties described in this policy.
8. Age Verification (Important for Cigar Sales)
Because Sunwalker Cigar sells tobacco-related products (cigars), you must be of legal smoking age in your country, state, or province to use our website and purchase our products.
By placing an order, you confirm that you are at least 18 years old (or 21 in jurisdictions where the legal smoking age is 21, such as certain states in the USA).
We reserve the right to:
Request age verification documentation before processing an order
Cancel any order if we cannot verify you are of legal age
Use third-party age verification services
We do not knowingly collect personal information from individuals under the legal smoking age. If we learn that we have collected such information, we will delete it immediately.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18 (or the applicable legal smoking age). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete that information.
10. Third-Party Links
Our website may contain links to third-party websites, plug-ins, services, or applications. Clicking those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.
11. Changes to This Privacy & Cookie Policy
We may update this policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page with an updated “Last updated” date.
We encourage you to review this policy periodically. For material changes, we will notify you more prominently (e.g., via a banner on our website or by email).
12. Cookie Policy
12.1 What Are Cookies?
Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to website owners.
12.2 How We Use Cookies
We use cookies to:
Enable essential website functions (e.g., shopping cart, checkout, age verification)
Remember your preferences (e.g., language, region)
Understand how you use our website (analytics)
Improve our marketing efforts
12.3 Types of Cookies We Use
| Cookie Category | Purpose | Examples |
|---|---|---|
| Strictly Necessary Cookies | Required for the website to function properly. Cannot be disabled. | Shopping cart, age verification, login sessions, security |
| Preference Cookies | Remember your choices and preferences. | Language selection, region, currency |
| Analytics/Performance Cookies | Collect anonymous information about how visitors use our website to help us improve. | Google Analytics, page visit counts, bounce rates |
| Marketing/Targeting Cookies | Track your browsing habits to deliver relevant advertisements. Only set with your consent. | Facebook Pixel, Google Ads |
12.4 Cookie Consent Management (For WordPress Users)
When you first visit our website, you will see a cookie consent banner. You can:
Accept All – Consent to all categories of cookies
Reject Non-Essential – Only strictly necessary cookies will be set
Customize Preferences – Choose which categories to enable
You can change your cookie preferences at any time by clicking the “Cookie Settings” link in our website footer.
Most web browsers also allow you to control cookies through their settings. You can:
Delete all cookies stored on your device
Block cookies from specific websites
Set your browser to notify you before a cookie is set
Please note: If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly (e.g., the shopping cart may not work).
12.5 Specific Cookies We May Use
| Cookie Name | Provider | Purpose | Expiration |
|---|---|---|---|
wordpress_* | WordPress | Maintain user session | Session |
woocommerce_* | WooCommerce | Shopping cart functionality | Session / 2 days |
cookieyes-consent | CookieYes | Store cookie consent preferences | 1 year |
_ga | Google Analytics | Distinguish unique users | 2 years |
_gid | Google Analytics | Distinguish users | 24 hours |
Note: The actual cookies depend on the WordPress plugins you have installed.
13. WordPress Privacy Tools
Our website is built on WordPress, which includes built-in privacy tools to help us comply with data protection laws.
Privacy Policy Page: You can review our privacy policy at any time via the link in our footer.
Data Export: You may request a copy of your personal data in a machine-readable format.
Data Erasure: You may request deletion of your personal data (subject to legal obligations).
To make a data request, please email us at [email protected].
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy & Cookie Policy or our data practices, please contact us:
Sunwalker International Trading
Email: [email protected]
For data protection matters, you may also contact our designated representative (if required by applicable law).
15. Your Acceptance of This Policy
By using our website, you signify your acceptance of this Privacy & Cookie Policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on May 14, 2026.